Privacy Policy

VIP-Booking is a B2B information provider within the Live Music.

Your privacy is important to us. The VIP-Booking Privacy Policy describes what data we collect from you, the purpose for collecting the data in conjunction with the VIP-Booking Sites and Services, how we share, process, and manage your Personal Data, and your rights associated with your data.

This Privacy Policy applies to www.vip-booking.com, www.vip-contracts.com, VIP-News online and the printed publications VIP-News and VIP-Book (together, "VIP-Booking"). It explains how we collect information from users of VIP-Booking, and how we use such information. Your use of VIP-Booking constitutes your acceptance of this Privacy Policy. Please also read our Website User Agreement (EULA), which governs the basic operation of VIP-Booking.com. If you do not agree with the terms of this Privacy Policy or the Terms of Use, you should immediately stop using or visiting VIP-Booking.com.

The Information We Collect and Use

  • VIP-Booking collects Personal Data that you voluntarily provide us, when you register for VIP-Booking.com, sign up for a free trial, sign up for VIP-News or sign up for a VIP-Booking subscription. We also collect Personal Data when you purchase the VIP-Book on VIP-Booking.com. Personal Data may contain your name, email, contact information, your location, as well as other information you provide to VIP-Booking.
  • VIP-Booking collects billing information when processing payment on VIP-Booking.com in conjunction with buying VIP-Book, adverts or subscribing to VIP-Booking.com or VIP-Contracts.com.
  • VIP-Booking logs your visits and use of VIP-Booking. We might use log-ins, cookies, web beacons, device information and internet protocol (“IP”) addresses to identify you, your location, and log your use.
  • VIP-Booking collects and stores data about you when you use VIP-Booking’s messaging platform to communicate with other users.
  • VIP-Booking may place a "cookie" and on your computer when you visit a VIP-Booking website. VIP-Booking may use cookies to personalize your experience using VIP-Booking, and to gather usage data that will help to improve the quality of the websites. There is a simple procedure in most browsers that allows you to deny, accept or delete cookies. In European Union and EEA countries, you must voluntarily consent to cookies before using the VIP-Booking websites as detailed in Section 6 below.
  • VIP-Booking may also obtain information about you through third party sources as permitted by applicable law, such as public databases, social media platforms, and marketing partners.

Examples of How VIP-Booking Uses Your Data

  • To create an account for you to use the VIP-Booking platform and services.
  • To respond to your requests or to manage user accounts.
  • To receive product feedback and understand our users better in order to improve VIP-Booking.
  • To monitor the safety and security of the VIP-Booking service and platform.
  • To use data and content about users for communications promoting membership and engagement with VIP-Booking, on VIP-Booking properties and across other platforms.

VIP-Booking may disclose your Personally Identifiable Information to third parties in connection with a corporate transaction where all or a portion of our business (e.g., a portion that includes our customer lists) is sold or transferred. We also may disclose your Personally Identifiable Information if disclosure is required by law or as part of a lawsuit or government investigation or proceeding, or in order to permit us to exercise or preserve our legal rights or take action regarding potentially illegal activities or to protect the safety of any person.

VIP-Booking reserves the right, but has no obligation, to monitor information, comments or other content that you voluntarily disclose and post to the Websites. VIP-Booking reserves the right to remove any such information or material for any reason or no reason, including without limitation, if in our sole opinion such information or material violates, or may violate, any applicable law or the Terms of Use or to protect or defend our rights or property or those of any third party. VIP-Booking also reserves the right to remove information upon the request of any third party.

VIP-Booking reserves the right to investigate abuses on the Websites and enforce and apply this Privacy Policy, the Web Site User Agreement and any other terms or conditions applicable to the Websites or the use thereof. VIP-Booking may disclose information about you to third parties if we have a good faith belief that such disclosure is reasonably necessary to (1) take action regarding suspected illegal activities; (2) enforce or apply the Terms of Use; (3) comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding or other legal process served on us; (4) protect our rights, reputation, and property or that of our users or the public or (5) protect against legal liability.

How VIP-Booking shares information

  • Listing on VIP-Booking
    Your general company details are fully visible to all users of VIP-Booking, but not publicly discoverable, where only logged in users can view it. You may modify the information you have provided to VIP-Booking at any time through your VIP-Booking profile.

  • Service Providers
    From time to time, we may partner with unaffiliated companies or individuals for market research, product development, quality assurance testing, or similar purposes. These companies are not provided with access to personally identifiable information. We also may subcontract with other companies and individuals to do work on our behalf; they may be provided with access to personally identifiable information, but only as needed to perform their functions.

  • Data Processors
    VIP-Booking, as a data controller, collects data from different data processors in the following categories: Technology and Infrastructure: VIP-Booking distributes data to processors in order to host, enable and support the VIP-Booking platform and service. Analytics and Reporting: VIP-Booking distributes data to analytics platforms to better understand user behaviour and track key business metrics, in order to provide a better service to its users.

Data Retention

VIP-Booking retains personally identifiable information for the maximum period allowable by law, where there is a reasonable business need to retain such data. You may contact us at VIP@VIP-Booking.com if at any time you would like to see the Personally Identifiable Information we hold about you, or to ask us to correct or update this information. Please contact us if you have questions or wish to take any action with respect to information to which this Privacy Policy applies (see below for contact information).

Additional Rights, Rules, And Provisions For European Economic Area Use

If you are the resident of a country in the EEA, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws.

  • Right not to provide or withdraw consent: you have the right not to provide or withdraw your consent at any time.
  • Right of access: you may have the right to access the Personal Data that you have provided us with.
  • Right of erasure: you may have the right to the erasure of Personal Data that we hold about you.
  • Right to object to processing: you may have the right to request that VIP-Booking stops processing your Personal Data and/or to stops sending you marketing communications.
  • Right to rectification: you may have the right to require VIP-Booking to correct any of your Personal Data.
  • The right to lodge a complaint with a supervisory authority if you feel the above conditions aren’t being met.

To make such requests regarding your personal data, please email the customer service team at VIP@VIP-Booking.com with the words “VIP-Booking privacy terms” in the subject line. Please contact us if you have questions or wish to take any action with respect to information to which this Privacy Policy applies (see below for contact information).

Users located in EEA countries may choose to enter personal data relating to their race or ethnicity, trade union membership, gender and sexual orientation when using the service. This type of information is considered to be a part of the “Special Categories of Personal Data” under Article 9 of the GDPR. By choosing to enter the above categories of personal data on the VIP-Booking service, you are giving explicit consent to the processing of this personal data for purposes referenced in this privacy policy on VIP-Booking.

VIP-Booking has appointed a Data Protection Officer to oversee all aspects of our privacy and data security policies. If you would like to contact our Data Protection Officer, please send an email to DPO@VIP-Booking.com.

In order for users from EEA countries to use VIP-Booking websites, users must accept cookies. Users will be prompted at the beginning of their session to accept cookies. Users may withdraw consent by deleting their cookies from their browser settings at any time.

Links to other Websites

This Privacy Policy applies only to the Websites. The Websites may contain links to other websites that VIP-Booking may not own or operate. The links from the Websites do not imply that VIP-Booking endorses or has reviewed these websites. The policies and procedures we describe here do not apply to these websites. We neither can control nor are responsible for the privacy practices or content of these websites. We suggest contacting these websites directly for information on their privacy policies

Security of Your Data

VIP-Booking is committed to protecting the security of Your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. We attempt to follow policies and procedures that will protect against unauthorized access to your personally identifiable information. No amount of measures is 100% secure, however. We cannot make any promises or guarantees that your data will be safe, and you provide information to us at your own risk.

How To Contact Us

You may contact VIP-Booking ApS regarding our privacy practices at VIP@VIP-Booking.com

Changes To The Privacy Policy

This Privacy Policy is effective as of May 25th, 2018. VIP-Booking reserves the right to change this Privacy Policy at any time. VIP-Booking does not undertake to provide you with personal notice of any changes. In the event of material changes, VIP-Booking will provide notice by means that are reasonable under the circumstances, such as by posting a notice on the websites. Your continued use of VIP-Booking following the posting of changes to this Privacy Policy means you accept those changes.