Oak View Group inks deal with Ticketmaster
Oak View Group (OVG), one of the world’s leading sports and live entertainment venue construction, management and investment companies, today announced a long-term agreement with Ticketmaster, the world`s largest ticketing company, to use their latest venue and ticketing technology for six of OVG`s upcoming world-class arenas. Among others, Venues include New York’s UBS Arena, Seattle’s Climate Pledge Arena, Coachella Valley Arena and the Co-Op Live Arena in Manchester.

“OVG is setting a new standard for arenas with world-class hospitality and state-of-the-art technology. Their portfolio boasts some of the most modern and progressive new venues in the world,” said Mark Yovich, President of Ticketmaster ““Through our leading-edge ticketing technology, Ticketmaster will help OVG deliver premium fan experiences for sports fanatics and music lovers.”

Ticketmaster will expand its engagement with the New York Islanders as they move to UBS Arena, continuing a long-standing NHL collaboration, providing fans with a streamlined ticketing experience for all UBS Arena events in addition to serving as the team`s official ticketing partner. At Climate Pledge Arena, Ticketmaster will continue its NHL support by working with the league`s newest expansion team, the Seattle Kraken. Ticketmaster will provide innovative ticketing solutions for the Kraken, as well as the WNBA`s Storm and the arena`s thrilling concert events, when the state-of-the-art venue opens in October 2021.

“We couldn’t be more pleased to partner with OVG at UBS Arena and continue to support our long-time partners the Islanders as they return to Long Island and welcome fans to a beautiful, custom-built facility,” said Marla Ostroff, Ticketmaster North America Managing Director. “And, we are very much looking forward to seeing the puck drop at the first home game for the Seattle Kraken as they take to the ice in the world’s most sustainable arena.”

Coachella Valley Arena, which will also be home to a future AHL Palm Springs team; Moody Center, Austin`s multi-purpose arena specially designed for headline entertainment; and Savannah Arena, a music, sports, and entertainment destination that will be home to a future ECHL hockey team, are among the venues where OVG and Ticketmaster will expand their partnership.

Ticketmaster will also aid OVG`s international expansion by providing digital ticketing technology for Manchester`s Co-op Live, the UK`s largest arena, which is planned to open in 2023.

OVG will use Ticketmaster`s digital technology across all of these venues to deliver the industry-leading capabilities needed to operate and adapt to the needs of concerts, games, and other events. Ticketmaster`s digital ticketing will provide customers with the safest and most seamless experience possible throughout their ticket purchasing journey, from the moment of purchase to entering one of these cutting-edge venues. This includes providing fans with services such as fast ticket delivery and transfer from a mobile device.

“Ticketmaster is the best ticketing system in the world, and we’re pleased to offer their industry-leading technology across all of our world-class venues,” said Tim Leiweke, CEO, Oak View Group. “We know what a strong partner Ticketmaster is when it comes to bringing that premium ticketing experience to fans, and we look forward to partnering with them to bring the biggest artists and sporting events as we return to live.”

The venues will be equipped with “Ticketing Concierge,” a contactless box office powered by Ticketmaster`s TM1 product suite that allows all ticketing transactions, account assistance, refunds, and will-call to be handled digitally, decreasing the need for physical interactions between fans and employees. Fans will attend the event via contactless scanners and digital tickets downloaded to their mobile device, allowing for quicker entry and a more seamless event experience.

This will provide services like in-seat concessions, product pre-ordering, and delivery complete autonomy, reducing wait times during pick-up windows and allowing spectators to enjoy more of the event.