Privacy Policy

Effective date: 7 September 2026

1. About Us

VIP-Booking ApS provides professional information, tools and services for businesses and professionals operating within the live music and entertainment industries.

This Privacy Policy applies to:

• www.vip-booking.com
• www.vip-contracts.com
• www.bandpitch.com
• VIP-News and related digital publications and communications

Together these are referred to in this Privacy Policy as the “Sites” or “Services”.

The Services are intended primarily for professional and business use. They are designed to provide information about companies, organisations, artists, venues, festivals, promoters, agents, managers, suppliers and other professionals within the live music and entertainment industries.

VIP-Booking ApS is the data controller for personal data processed in connection with these Services.

2. Our Approach to Privacy

Our Services are professional information services and are not intended to collect or publish private information about individuals.

The information contained in our professional databases is primarily business and professional information, such as:

• company and organisation names;
• professional names and job titles;
• business addresses;
• business telephone numbers;
• professional email addresses;
• company websites;
• artist rosters;
• professional responsibilities and affiliations;
• venue, festival, agency, management and promoter information; and
• other information relevant to professional activities within the live music and entertainment industries.

We do not intentionally collect information relating to an individual's private life unless it is necessary for providing our Services or meeting a legal obligation.

We do not seek to collect sensitive personal information such as information concerning health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric information, or information concerning a person's sex life or sexual orientation.

Where information identifies an individual, even in a professional context, it may constitute personal data under applicable data protection legislation and is treated accordingly.

3. Information We Collect

Professional information

As an industry information provider, we collect and maintain professional information concerning companies, organisations and people working professionally within the industries covered by our Services.

This information may be provided directly by the professional or company concerned or obtained from publicly available and professional sources, including:

• official company and artist websites;
• agency and management websites;
• venue and festival websites;
• press releases;
• professional directories;
• publicly accessible business information;
• professional social media profiles;
• industry publications;
• information supplied by companies and professionals; and
• other legitimate industry sources.

Our intention is to record professional information only and not information concerning an individual's private life.

Account information

If you create an account or subscribe to one of our Services, we may process information including:

• your name;
• company or organisation;
• job title;
• professional email address;
• telephone number;
• username or account details; and
• subscription or membership information.

We only request information reasonably required to operate your account and provide the Services.

Billing information

When you purchase a subscription, advertising, publication or other paid service, information necessary to process and document the transaction may be processed.

Payment card information may be processed by our payment service providers. We do not need to retain full payment card details on our own systems where payment is handled by an external payment provider.

We may retain invoices, transaction records and other information where required for accounting, tax or legal purposes.

Technical and usage information

When you use our Sites, certain technical information may automatically be recorded, including:

• IP address;
• browser and device information;
• login activity;
• date and time of access;
• pages or functions used; and
• technical logs required for security and operation of the Services.

We use this information primarily to operate, secure, maintain and improve our Services.

Communications

If you contact us, communicate with another user through functionality provided by one of our Services, submit an enquiry or contact customer support, we may process the information contained in that communication where necessary to provide the requested service.

4. How We Use Information

We may use information to:

• provide access to VIP-Booking.com, VIP-Contracts.com and BandPitch.com;
• maintain professional industry databases and directories;
• enable professionals to identify and contact relevant companies and industry contacts;
• create and administer user accounts;
• provide subscriptions and paid services;
• process payments and maintain accounting records;
• respond to enquiries and customer support requests;
• provide newsletters and other industry communications;
• maintain the security and integrity of our Sites;
• prevent misuse, fraud or unauthorised access;
• analyse how our Services are used;
• improve our products, information and functionality;
• maintain the accuracy of professional information;
• fulfil contractual obligations; and
• comply with legal or regulatory requirements.

We do not use professional database information for purposes unrelated to the professional activities for which the information is provided.

5. Legal Basis for Processing

Where the GDPR or similar data protection legislation applies, we process personal data only where there is a lawful basis for doing so.

Depending on the circumstances, this may include:

Contract

Processing may be necessary to provide a subscription, account, purchase or other service you have requested.

Legitimate interests

We may process professional and business information where it is necessary for our legitimate interests in operating a B2B information service for the live music and entertainment industries.

These interests include maintaining professional industry directories, keeping business information accurate, providing professional research tools, securing our Services and communicating with businesses and industry professionals.

We seek to balance these interests against the rights and interests of the individuals concerned.

Consent

Where required, we may rely on your consent, for example for certain marketing communications or non-essential cookies.

You may withdraw your consent at any time.

Legal obligations

We may process or retain information where necessary to meet accounting, tax, regulatory or other legal obligations.

6. Professional Listings

VIP-Booking.com and related Services contain professional information about companies, organisations and industry professionals.

The presence of a person or company within one of our professional databases does not necessarily mean that the person has created an account or is a customer of VIP-Booking ApS.

Professional information may have been obtained from public or professional sources.

Depending on the Service and subscription level, professional information may be accessible to registered users, subscribers or other authorised users.

If you believe professional information concerning you is incorrect, outdated or should not be included, you may contact us at VIP@VIP-Booking.com.

We will review reasonable requests for correction, updating or removal in accordance with applicable law and our legitimate interest in maintaining accurate professional industry information.

7. BandPitch.com

BandPitch.com is intended to help artists, representatives and music industry professionals identify and communicate with relevant professional contacts.

Information entered by users into BandPitch.com may be processed for the purpose of providing the requested pitching, communication, research or related functionality.

Users should only submit information that they are authorised to use and should not upload sensitive or unnecessary private personal information.

8. VIP-Contracts.com

VIP-Contracts.com provides tools and services intended for professional contractual and administrative activities.

Where users enter information into contracts or related documents, we process that information only as necessary to provide the requested functionality, operate the Service, maintain security and meet applicable legal obligations.

Users are responsible for ensuring that they are authorised to enter personal information concerning other individuals into the Service.

9. Sharing Information

We do not sell private personal information.

We may share limited information with service providers where necessary to operate our Services.

These may include providers of:

• website and database hosting;
• cloud infrastructure;
• email delivery;
• payment processing;
• analytics;
• security;
• customer support;
• software and IT services; and
• accounting or professional services.

Service providers are permitted to process information only as necessary to provide their services to us and subject to applicable contractual and data protection requirements.

We may also disclose information where reasonably necessary:

• to comply with applicable law or a lawful request from an authority;
• to establish, exercise or defend legal rights;
• to investigate fraud, security incidents or misuse;
• to protect our users, company or Services; or
• as part of a merger, acquisition, restructuring or sale of all or part of the business.

10. International Data Transfers

Some technology or service providers may process information outside Denmark or the European Economic Area.

Where personal data is transferred outside the EEA, we take appropriate steps where required by law to ensure that the information receives an adequate level of protection, including using recognised transfer mechanisms where applicable.

11. Data Retention

We follow a principle of data minimisation and do not intend to keep personal data longer than reasonably necessary.

Account and customer information is retained for as long as necessary to provide the Services and for an appropriate period afterwards where required for administration, security, dispute resolution or legal obligations.

Accounting and transaction information may be retained for the period required under applicable accounting and tax legislation.

Technical logs are retained only for as long as reasonably necessary for security, troubleshooting, statistics and operation of the Services.

Professional business information contained in our industry databases may be maintained for as long as it remains relevant to the professional purpose of the database. We regularly seek to update information and may remove information that is no longer relevant or accurate.

12. Cookies

Our Sites may use cookies and similar technologies.

Some cookies are technically necessary for functions such as:

• user login;
• account security;
• session management;
• remembering essential settings; and
• operating the Sites.

Where permitted by law, technically necessary cookies may be used without consent.

Analytics, advertising or other non-essential cookies will only be used where permitted under applicable law and, where required, after the user has given consent through our cookie consent system.

You can change or withdraw your cookie preferences through the cookie settings available on our Sites or through your browser settings.

13. Newsletters and Marketing Communications

If you subscribe to VIP-News or other communications, we may use your professional contact information to send relevant industry news, product information or other professional communications.

Where consent is legally required, communications will only be sent after obtaining the necessary consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe function included in the communication or by contacting us.

Service-related messages necessary for administering an account or subscription are not considered marketing communications and may continue while the relevant Service is being provided.

14. Your Data Protection Rights

Depending on where you are located and the applicable legislation, you may have rights concerning your personal data, including:

• the right to obtain information about how your personal data is processed;
• the right to access personal data concerning you;
• the right to request correction of inaccurate information;
• the right to request deletion of personal data in certain circumstances;
• the right to restrict processing in certain circumstances;
• the right to object to certain processing based on legitimate interests;
• the right to withdraw consent where processing is based on consent;
• the right to data portability where applicable; and
• the right to lodge a complaint with a competent data protection supervisory authority.

These rights are subject to the conditions and exceptions contained in applicable data protection legislation.

To make a request, contact:

VIP@VIP-Booking.com

Please include sufficient information for us to identify the relevant data and understand your request.

15. Accuracy and Removal of Professional Information

Because our Services provide professional industry information, distinguishing between private information and professional information is important.

A business email address, professional telephone number, job title, agency affiliation, company information or artist roster may constitute personal data where it relates to an identifiable individual, even though it is professional rather than private information.

If you believe information relating to you is:

• inaccurate;
• outdated;
• no longer professionally relevant; or
• being processed unlawfully,

you may contact us at VIP@VIP-Booking.com.

We will review the request in accordance with applicable data protection law.

16. Security

We use appropriate technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or misuse.

Access to personal and account information is limited to employees, contractors and service providers who require access for legitimate business purposes.

No internet service or information system can be guaranteed to be completely secure, and users should take appropriate care when submitting information online.

17. Links to Other Websites

Our Sites may contain links to websites operated by third parties.

VIP-Booking ApS is not responsible for the privacy practices, security or content of third-party websites.

We encourage users to review the privacy policies of external websites before providing personal information to them.

18. Children's Privacy

VIP-Booking.com, VIP-Contracts.com and BandPitch.com are professional B2B services and are not intended for children.

We do not knowingly seek to collect personal data from children through our professional databases or Services.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies or legal requirements.

The current version will be published on our Sites together with its effective date.

Where a change materially affects how we process personal data, we will provide additional notice where required by applicable law.

20. Contact Us

The data controller is:

VIP-Booking ApS
Denmark
Email: VIP@VIP-Booking.com

For questions concerning this Privacy Policy, requests to correct professional information or requests concerning your personal data, please contact us using the email address above.